Cancellation / Refund policy

Cancellation charges will be payable, depending upon the number of days prior to departure that TRAVELARC INDIA PVT LTD receives notice of cancellation and on hotel/ resort/ airlines/ transporters/ suppliers’ cancellation policy and will include a service fee. Some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation and for bookings with these suppliers no amount will be refunded.

If the User does not cancel or change the reservation before the cancellation policy period applicable to the hotel/ package that was reserved, which varies by hotel, the user will be subject to a charge of applicable room rates, tax recovery charges of the hotel and the service fees for cancellation.

Cancellation policy for the various packages and offers which are specifically for corporate programs will be governed by the agreement with the respective corporate and the various suppliers of TRAVELARC INDIA PVT LTD for that particular program.

Cancellation/ amendment/ delay in airlines / trains / coaches will not entitle the user to any refunds for the tours / Land packages/ hotels/ cruises and the suppliers will apply cancellation rules as per their policies.

Refunds:

Request for refund should be made in writing within 3 working days after the schedule completion of the related services. All refunds for international, products will be made only in Indian Rupees as per RBI Regulations. Refund requests for curtailed stay cannot be processed unless, provided with documentary evidence from the supplier. All refund requests are subject to obtaining a refund approval from our suppliers, and no refunds can be given without this approval. The supplier reserves the right to process and whether or not to approve the refund, request and if necessary, charge an administrative fee for packages. No refunds can be processed for partially utilized services and no shows.

 For all queries and clarifications, you can write to disha@travelarcindia.com.